November 2002, Issue 11 

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Customer Satisfaction Survey Under Way

Delta Dental takes customer service seriously. As part of that commitment, each year we commission an independent market-research firm to conduct a survey of subscribers and benefits managers to measure our performance.

Our fall 2002 customer satisfaction survey will soon be under way. Brownstone Information Resources will be administering the survey to a random sampling of subscribers. If you are contacted by Brownstone to participate, please complete the questionnaire and return it to Brownstone as soon as possible. Your feedback is critically important to us.

Survey results will be published in 2003. Thank you for your help!


Other Subscriber News stories in this issue:

Soon, Your Dentist Can Submit Claims to Delta Dental Via the Internet

Delta Dental Holds Collection to Benefit U.S. Troops in Afghanistan

Tracey Bucher Named Customer Service Representative of the Year

See Us in Atlantic City

Click here for previous issues of Subscriber News

Comments & suggestions are welcome: Contact our editor at smile@deltadentalnj.com
©2002 Delta Dental Plan of New Jersey, Inc.