December 2005, Issue 12 

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In This Issue:
  • "Find a Dentist" Web Change
  • Strict Rules Govern How Dentists Can Waive Patient Copayments
  • Employee Named Customer Service Representative of the Year
  • Employees, Delta Dental Contribute $8,700 to Fight Breast Cancer
  • Golf Outing Raises $50,000 for SONJ
  • Two Dental Network Coordinators Win National Delta Dental Award
  • Delta Dental Wishes You a Happy, Healthy Holiday

"Find a Dentist" Web Change
Our popular "Find a Dentist" Web feature has a new look and features to help you find participating dentists. If you had "Find a Dentist" bookmarked, you'll need to refresh the link in your Web browser because we changed software programs. For more about "Find a Dentist" improvements, read on.

Strict Rules Govern How Dentists Can Waive Patient Copayments
Dentists may waive a patient's copayment only if they disclose that they are doing so to the third-party payer, such as Delta Dental. Courts have concluded that failure to disclose waiver of copayment is fraudulent. New Jersey and Connecticut law requires the conspicuous disclosure of an intention to waive a patient's copayment responsibility. For more information, read more.
Employee Named Customer Service Representative of the Year
Senior Customer Service Agent Audra Irwin was named 2005 Customer Service Representative of the Year by the Garden State Chapter of the International Customer Service Association (GSICSA). For more about Irwin and the award, read on.
Employees, Delta Dental Contribute $8,700 to Fight Breast Cancer
Sixteen Delta Dental employees, along with their friends and family, participated in the Making Strides Against Breast Cancer Walk in Parsippany, NJ, on October 16. For more on this event, read on.
Golf Outing Raises $50,000 for SONJ
With results tallied for the Fifteenth Annual Delta Dental Classic, we are pleased to report that the event raised more than a half million dollars for Special Olympics New Jersey over the past 15 years. For more about this important fundraiser, read on.
Two Dental Network Coordinators Win National Delta Dental Award
Dental Network Coordinators Beth DeCapio and Charlene Yurko were honored by the Delta Dental Plans Association for efforts in expanding the number of dental offices participating in Delta Dental of New Jersey's PPO network. For more information, read on.
Delta Dental Wishes You a Happy, Healthy Holiday
Best wishes to you and your loved ones throughout the season and in 2006. Our offices will be closed Monday, December 26 and Monday, January 2. For your convenience, you can access information about your Delta Dental benefits every day of the year using our online Benefits Connection. Just go to www.deltadentalnj.com, click "Members," and log on in the Benefits Connection logon box.
Click here to learn about our featured charity.

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©2005 Delta Dental Plan of New Jersey, Inc.