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Best times to
call Customer Service: The best times are early
morning, or anytime on Wednesday and Friday. Delta
Dental's Customer Service call center hours are from 8
a.m. to 6:30 p.m. Monday through Thursday, and 8 a.m. to
5 p.m. on Friday.
Getting
eligibility and benefits anytime of day or night:
You can receive automated answers to most eligibility
and benefits questions 24 hours a day, seven days a week
through our online Benefits Connection (www.deltadentalnj.com;
click "Members"). Or, you may call our automated voice
response system at (800) 452-9310, or the toll-free
number assigned to your group. |
